Call center sales that sound like your best salesperson.
Our call center teams sell, verify, follow up and support customers by phone. They are trained to the same standard as our field teams and run with the same reporting and compliance.
Call Center Sales
Many customers want to talk before they buy, and many field sales need a call afterward to confirm, schedule or follow up. Our call center covers both: inbound and outbound sales, plus the verification and customer-care calls that protect every order.
Agents are recruited, trained and coached by We Agree, work from scripts and offers you approve, and are monitored for quality. Calls follow federal and state telemarketing rules, including the National Do Not Call Registry, consent requirements and permitted calling hours.
Because our call center and field teams work from the same playbook, a lead can move from a doorstep, a store or an event to the phone and back without being lost or contacted twice.
What you get
Inbound sales
Agents who answer your sales lines, web and ad leads, qualify callers and close orders on the first call.
Outbound sales
Consent-based outbound campaigns to warm leads, past inquiries, current customers and opted-in lists.
Order verification
Verification and welcome calls that confirm accuracy and consent for field, retail and event sales.
Appointment setting
Qualified appointments booked and confirmed for your consultants, inspectors or installers.
Retention & win-back
Save, upgrade and win-back campaigns that keep customers longer and reduce cancellations.
Customer care & follow-up
Install reminders, order-status calls, texts and post-sale questions handled quickly and professionally.
How it works
Program design
We agree on call types, offers, scripts, consent rules, hours and success measures.
Hire & train agents
Agents complete our sales training plus your product and compliance certification.
Go live
Calls start with supervisors on the floor, live call coaching and daily quality reviews.
Measure & improve
Conversion, quality and handle-time reporting feeds weekly script and staffing improvements.
What it delivers
- More sales from the leads you already pay for
- Verified orders and fewer cancellations from every channel
- Faster follow-up on web, ad and event leads
- One partner covering the door, the store and the phone
Questions about call center sales
Inbound and outbound phone sales, verification and customer care from trained, managed call center teams.
Do you handle both inbound and outbound calls?
Yes. We run inbound sales lines and consent-based outbound campaigns, as well as verification, appointment-setting and customer-care calls.
How do you stay compliant with telemarketing rules?
Outbound calling follows the Telemarketing Sales Rule, the TCPA, the National Do Not Call Registry, state rules and our clients' own standards. That covers consent, calling hours, disclosures and internal do-not-call lists. Calls are recorded and reviewed where permitted.
Can the call center support our door-to-door program?
Yes, that's one of the most common setups. The call center verifies field orders, confirms installs and follows up on leads the field team couldn't close on the spot.
More services
Door-to-Door Sales
Trained, managed field teams that knock, educate and enroll customers in the neighborhoods you need to win.
Learn moreBig Box & Event Sales
In-store sales teams in big-box retailers, plus roadshows, mall kiosks and event tents that turn foot traffic into customers.
Learn moreB2B Sales
Business-to-business sales by phone and in-person visits, for SaaS and software, telecom, payments, energy and business services.
Learn moreReady to grow with face-to-face sales?
Tell us about your market and goals. We'll come back with a plan, a timeline and a team.